SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Kvell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kvell.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I absolutely love this sandwich cutter! Its charming bear design adds a delightful touch of whimsy that makes mealtimes so much more fun for my little ones. What used to be ordinary lunches have now turned into eagerly anticipated surprises thanks to this handy gadget. My kids adore finding out what shape their sandwiches will take each day – it’s like unwrapping a gift at every meal! Plus, using the cutter couldn't be easier or more convenient: you simply press down onto your bread and voilà - instant cuteness overload! Cleaning up afterwards also takes no time at all, making this one kitchen tool that delivers both form and function in spades. If you're looking for something special that will bring smiles all around during meal times, then don't hesitate – get yourself one of these!
what a delightful little tool! it's easy to use and clean, and my kids are absolutely thrilled with their cute bear-shaped sandwiches. no more mundane meals!
This nifty little device has been such an incredible addition to our kitchen gadgets collection! Who knew creating cute bear-shaped sandwiches could bring such delight? Not only does it effortlessly transform regular bread slices into adorable shapes but also gets everyone excited about lunchtime again — especially the kiddos who were otherwise bored with the same old sandwiches. It's incredibly easy to use and clean, making it a practical tool for everyday use. But what really stands out is how this simple gadget can bring so much joy and fun into our daily routine. Seeing my children’s eyes light up when they discover their lunch has been turned into an endearing bear face is truly heartwarming! I couldn't recommend this product more—it’s a must-have for any family looking to add some excitement to their meals.
Easy to use and clean, adds a fun twist to everyday sandwiches.
As a parent, I'm always on the lookout for ways to make mealtime more appealing and enjoyable for my children. This bear-shaped sandwich cutter has been nothing short of a revelation in that regard! It's incredibly easy to use - even on those hectic mornings when every second counts. And cleaning it is as simple as can be, which is an absolute godsend. But what truly sets this tool apart is the joy it brings to our family meals. The look on my kids faces when they open their lunchboxes to find adorable bear-shaped sandwiches is priceless. No longer are sandwiches just mundane food items; they've become fun and exciting treats that my children genuinely look forward to eating! I highly recommend this product for any parent looking to add some magic into their everyday routine.
makes meal prep fun.
I'm absolutely thrilled with this purchase. The charming bear design brings an unexpected element of fun our lunches and keeps the kids engaged during meals. Plus, its ease of use and cleaning makes it a practical addition to any kitchen.
I highly recommend this sandwich shaper! It adds a quirky twist to everyday lunches and keeps the kids excited for mealtime. Plus, cleaning is a breeze.
Who knew that such a simple tool could bring so much joy?
This sandwich cutter is a hit in our household! It effortlessly transforms regular bread into cute bear faces that my children can't get enough of. Not only does it make meal prep more enjoyable, but it also encourages them to finish their food!
I must say this clever tool has brought so much happiness into our kitchen routine. Turning regular sandwiches into delightful bear-shaped treats has not only made mealtimes more enjoyable for my kids but also sparked creativity in our family as we experiment with different fillings and breads. Its ease of use combined with its easy-to-clean feature makes it an ideal addition to any household looking for ways to make food fun!
While it makes mealtime enjoyable with cute designs, this cutter struggles with thicker bread, which can lead to uneven cutting.
Transforms meals into cute bear-shaped delights, highly recommend!
Never thought I'd see the day when kids would be excited about sandwiches! This adorable bear-shaped cutter has brought so much fun and joy to our times. Easy to use, easy to clean, and a surefire way to make lunch exciting.
This kitchen accessory creates fun, bear-shaped sandwiches, but it sometimes leaves crusts partially attached, requiring additional trimming.
no more boring sandwiches.
As a parent, making meals exciting can be challenging. But with this bear-shaped sandwich cutter, meal prep is now a joy! It's simple to use and clean, but the best part is seeing my children's faces light up when they discover their has been transformed into adorable bear shapes. Not only have our lunches become more fun, but it also encourages them to eat everything on their plate!
cutest lunchtime surprise, ever!
kids absolutely adore it.
Who would've thought that such a humble kitchen gadget could spark so much joy? It turns ordinary sandwiches into endearing bear faces, making meal prep an absolute delight.