SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Kvell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kvell.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
As a fitness enthusiast, I've always struggled with finding the perfect blender for my protein shakes. This portable mixer bottle has been an absolute gem! It's compact and lightweight, making it ideal to carry around during my workouts. The best part is how efficiently it blends - no more lumpy shakes! It's also super easy to clean which saves me time. Couldn't ask for more!
absolutely love this mixer bottle! it's compact, easy to clean and mixes my protein shakes smoothly. great for on-the-go workouts!
I've been on the hunt for a good protein mixer bottle that I could take with me to the gym and this one has exceeded all my expectations. It's compact, which is perfect for when I'm on-the-go but don't let its size fool you - it packs quite a punch! It blends my protein shakes so smoothly, there are no lumps or clumps left behind. Plus, it's super easy to clean which is always a bonus after an exhausting workout session. The build quality feels sturdy and durable too, something that'll last me a long time. What really impressed me though was how lightweight it was - carrying it around during workouts is totally hassle-free! All in all, this product has significantly improved my fitness routine by making post-workout nutrition simple and convenient.
recommend
This portable mixer is a lifesaver, no more lumpy shakes. It's sturdy and lightweight, perfect for my active lifestyle.
I was on the lookout for a convenient solution for mixing my post-workout shakes and stumbled upon this portable mixer bottle. What a find! Not only does it mix thoroughly leaving no clumps behind, but its portability means I can easily take it anywhere with me. Plus, it’s sturdy yet light – just what you need when you’re constantly moving around in your active lifestyle.
durable
As someone who enjoys working out regularly, having smooth protein shakes ready at hand after each session is crucial for me. This portable mixer bottle has made that process incredibly efficient and quick! No more spending unnecessary time trying to get rid of those stubborn lumps in my shake – just pour in the ingredients and let the mixer do its magic! In addition to being powerful enough to blend everything thoroughly, what stands out about this product is its portability aspect; whether I’m going from home to work or from work to gym – it’s always with me without any fuss due its compact design. Cleaning up afterwards isn’t an issue either as it’s pretty straightforward – definitely saves up precious time! Lastly, despite being so functional and handy, they haven’t compromised on durability at all – feels like a solid piece of equipment meant for long term use.
Been using this portable mixer for a few weeks now and it's been. The quality is top-notch, mixes well, and easy to carry around during my gym sessions. Definitely worth every penny.
This little gadget has seriously upped my fitness game. It effortlessly blends my protein shakes, making them perfectly smooth and lump-free. Plus, its portability means I can take it anywhere - super handy!